Monday - Friday from 10:00 am to 5:00 pm Pacific Time
If you still have a question or concern, please email us. We are here to help.
We make every effort to respond to your email within 24 hours Monday - Friday. Weekend or holiday requests are answered on the following business day.
If we did not return your call or respond to your email, we encourage you to re-contact us again. Our lack of a response could be for one of the following reasons:
> Your email could have been rejected or not received
> Your telephone message may not have had a correct call back number or possibly not been received
> We may be in a no ship period which means we are probably not in the office (see our ship dates)
> It could be we are closed for a major USA holiday (USA Federal Holidays)
> We out of town conducting CBT training (check our Padesky Workshop Schedule)
> And just perhaps it is our occasional vacation!!! Our voice mail should let you know when we are to return.
For assistance with International Calling codes, visit TimeAndDate.com
ALWAYS include your return address on the outside of the envelope