Cognitive Therapy Training on Disc

Cognitive Therapy Training on Disc™

Exclusively for Mental Health Professionals

Store Policies

Eligibility to Purchase
Cognitive Therapy Training on Disc™ is available only to Mental Health Professionals or graduate students in a mental health field. Because of the need to qualify our buyer / end user, we are unable to sell our products to bookstores and other intermediaries.

Copyright
Cognitive Therapy Training on Disc™ is copyrighted material. The purchaser is licensed to use the product for personal use. Listening and viewing is restricted to mental health professionals and students in a mental health field.

Permissions and Use Restrictions
Our copyrighted training discs are for use only by qualified mental health professionals or graduate students in a mental health program. Please make sure that use is limited to these groups. Any duplication, broadcast, other distribution, or electronic storage of this copyrighted material is strictly forbidden. Thank you for your attention and adherence to these permissions and use restrictions.

Prepayment (USD) Required
All orders are pre-paid in US dollars. We do not accept Purchase Orders. If your organization requires a ProForma Invoice, please contact us through email. See our FAQ section for more information.

Adjustments for Errors in Shipping and Taxes
We reserve the right to adjust the final invoice if errors were made in the following: (1) Ship To country charges (2) California taxes if shipped to a California address. Your final invoice will reflect the actual charges made to your credit card.

All Sales are Final
There are no exchanges or returns on our products. Only products with a manufacturing defect and a Return Authorization # can be returned and replaced with the exact product.

Carefully check your order when received to make certain your order is correct. If you were shipped an incorrect product, do not open the product. Replacement for incorrect products is only available if the products are unopened. Save all packing materials & the shipping box until the issue is resolved. Notice must be sent within 10 days of Ship Date.

Customs and Other Taxes
For orders shipped to California Addresses: we charge the mandatory 7.75% California Sales Tax.
For orders shipped outside California, we do not charge for any taxes. Any fees or taxes due on these orders are the sole responsibility of the purchaser. For more information, see our Shipping / Taxes page.

Shipping Dates
We ship orders every Tuesday and Friday with the following exceptions:

  • We cannot ship orders the following dates due to the high volume of holiday mailings: December 17 - 31, 2008

  • Our other No Ship dates are posted on the Shipping/Taxes page: these are the dates we cannot ship orders due to our cognitive therapy training and travel schedule.

Shipping Notification
We send email notification when an order has shipped. Once you receive notice, keep a close watch for your package or notice from your post office. All orders ship through the United States Postal Service (USPS). Tracking numbers are not available for our orders.

Incorrect Shipping Address
Please note that we are not responsible for orders with incorrect shipping addresses. If your package is returned to us and you would like re-shipment. you are responsible for return shipping charges.

Returned Packages
If your package is returned to us as "unclaimed", there are two options available to you. (1) We can re-ship your package if you pay for new shipping charges and verify a valid Shipping Address. (2) We can issue you a refund minus the original shipping costs and a 5% re-stocking charge under the following conditions: the package has not been opened, the contents must not be damaged and the disc seals not opened. Credit can only be applied to the credit card used for the original purchase.

Warranty Policy
All our Audio CDs and DVDs are professionally manufactured using high quality materials and processes. Any product found to have a manufacturing defect will be replaced free of charge for a period of 30 days from the date of purchase. Items that are returned to us without authorization do not qualify for warranty replacement. Manufacturing defects are defined as: disc will not launch or play and/or disc has no sound. Discs which have accidental damage do not qualify for warranty replacement. See our FAQ section for further details.