1. Shipping Rates
2. Delivery Times
3. No Ship Dates
4. Taxes

 

Shipping Rates

FREE on any order of $350 or more

SHIPPING & HANDLING Fee Chart	up to $74.99	$75 to $249.99	$250 to $349.99	$350 or more
USA / Canada / Mexico	$6	$8	$10	FREE!

 

SHIPPING & HANDLING Fee Chart	up to $110.99	$111 to $274.99	$275 to $349.99	$350 or more
All Other Countries	$10	$14	$18	FREE!

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Delivery Times • NEW for 2008 Tuesday / Friday Ship Days

Orders received by Tuesday 12:00 pm PST: SHIP DAY Tuesday
Orders received by Friday 12:00 pm PST: SHIP DAY Friday

For exceptions, see No Ship Dates (below)

We send email notification when an order has shipped. Once you receive notice, keep a close watch for your package or notice from your post office. We do not have tracking numbers for our orders.

USA Addresses: ship USPS First Class Mail. The estimated delivery time varies from 2 - 3 business days. Tracking is not available on First Class Mail. If greater than 13 ounces (more than 12 individual discs), we ship USPS Priority Mail.

Foreign Addresses: ship First Class Mail International (AIR MAIL - USPS). The estimated delivery time is 10+ business days from the date of posting. Tracking is not available.

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No Ship Dates

No shipments the following dates - no exceptions

• All of May 2008 (exception - we will ship on May 27 and May 30)
   
• June 13, 17, 20 & 24 (see Home page for the revised June Ship Dates)
   
• Other NO SHIP dates will be posted here when applicable
   
• December 17 - 31, 2008 (due to the high volume of holiday mailings)
   
• We appreciate your understanding during our No Ship dates periods that occur due to our Cognitive Therapy Training travel schedule. We do occasionally take a holiday as well!!!
   

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TAXES

If Ship To CALIFORNIA (USA) address: we collect the mandatory 7.75% California sales tax

If Ship outside CALIFORNIA: we DO NOT collect any taxes
Customs duties, local taxes, and any additional local fees are not covered by our shipping and handling charges. They are the sole responsibility of the customer. If any are due, you pay on your end. The amount and process varies from country to country. Please check with your customs agency for details. Please note: we are not responsible for delays, damage, or loss while in the possession of customs agencies. However, in our experience, problems are extremely rare.

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