Shipping Rates | Delivery Times | No Ship Dates | Taxes | Pro Forma InfoShipping Rates (does not apply to Pro Forma Invoices)
Please note: we offer upgrades, reduced and even FREE shipping specials from time to time. For details and updates visit: Special Offers and Discount Bundles
Shipping & Handling Fees
USA
up to
$74.99$75 to
$249.99$250 to
$349.99$350
& up$6
$8
$10
FREE!
Shipping & Handling Fees
Canada
up to
$110.99$111 to
$274.99$250 to
$349.99$350
& up$10
$14
$16
FREE!
Shipping & Handling Fees
All Other Countries
up to
$74.99$75 to
$110.99$111 to
$249.99$250 to
$349.99$350
& up$12
$14
$16 $18
FREE!
Delivery Times • Tuesday & Friday Ship Days
For Tuesday Ship Day: order must be received by Tuesday 11:00 am PT
For Friday Ship Day: order must be received by Friday 11:00 am PT
For Current ship dates and exceptions, click HERE
We send email notification when an order has shipped. Once you receive notice, keep a close watch for your package or notice from your post office. We do not have tracking numbers for our orders unless the order is shipped Priority Mail.
USA Addresses: ship USPS First Class Mail. The estimated delivery time varies from 2 - 3 business days. Tracking is not available on First Class Mail. If shipping weight is greater than 13 ounces (more than 12 individual discs), we ship USPS Priority Mail.
Foreign Addresses: ship First Class Mail International (AIR MAIL). Estimated delivery time: 10+ business days. Tracking is not available. REMINDER: You are responsible for any taxes (VAT, GST), Customs and postal fees assessed by your country. Your post office will not deliver until these fees are paid.
We provide FREE Shipping on any order $350 or greater. We also provide FREE Priority Mail shipping on select Discount Bundles.
PLAN AHEAD - Sometimes we have to change our shipping schedule
- Our regular Ship Dates are Tuesdays and Fridays. However, we reserve the right to make changes to our shipping schedule.
Some of our NO SHIP dates occur due to our Cognitive Therapy Training travel schedule. Oh and we do occasionally take a holiday as well! We appreciate your understanding.
- No shipments - No exceptions from December 14, 2013 through Jan 2, 2014 (due to the high volume of holiday mailings)
- For Current SHIP & NO SHIP dates click HERE
If Ship To CALIFORNIA (USA) address: we collect the mandatory 8.00% California sales tax.
If Ship outside CALIFORNIA: we DO NOT collect any taxes. Customs duties, local taxes, and any additional local fees are not covered by our shipping and handling charges. They are the sole responsibility of the customer. If any are due, you pay on your end. The amount and process varies from country to country. Please check with your customs agency for details. If monies are due, your postal service will not deliver until all fees are paid. Please note: we are not responsible for delays, damage, or loss while in the possession of customs agencies. However, in our experience, problems are extremely rare.
